Guarantee
Warranty services
Unless otherwise stated, all products are guaranteed for 2 years.
Of course, this only applies if handled properly.
Return
Return of products
The goods must be returned to our dispatch center within ten days of receipt in the original packaging, stating the invoice number and the reason for the return.
We reserve the right to refuse returns if the returned goods are not in perfect hygienic condition. If the customer provides us with evidence of defects in the delivered goods, we shall either remedy the defects or provide a replacement delivery within a reasonable period of time. If we are unable to do so, the customer has the right to cancel the purchase or reduce the purchase price. The costs for the return shipment shall be borne by the customer.
Special provisions on returns of custom-made products
The return of customized products is excluded.
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