Privacy policy

isenzio AG is responsible for the data processing described here, unless otherwise stated in individual cases. Inquiries about data protection can be sent to us by letter or e-mail, enclosing a copy of the ID or passport identifying the user: isenzio AG, Rathausstrasse 14, 6340 Baar, Switzerland, telephone 041 560 42 41, info@easycurtain.ch.

We process personal data in the following categories in particular
Editing.

• Customer data of customers for whom we provide or have provided services.
• Personal data that we collect indirectly from our customers in the course of providing our services
  have received.
• When visiting our website.
• When using our newsletter.
• When participating in one of our events.
• When we communicate or a visit takes place.
• In the case of other contractual relationships, e.g. as a supplier, service provider or consultant.
• For applications.
• If we are obliged to do so for legal or regulatory reasons.
• If we fail to fulfill our duty of care or other legitimate interests
  e.g. to avoid conflicts of interest, to prevent money laundering or
  avoid other risks, ensure data accuracy, check creditworthiness, guarantee security or enforce our rights.

For more detailed information, please refer to the description of the respective categories of processing in section “Processing”. 5.

Which personal data we process depends on your relationship with us and the purpose for which we process it. In addition to your contact details, we also process other information about you or about people who have a relationship with you. Under certain circumstances, this information may also be particularly sensitive personal data.

We collect the following personal data, depending on the purpose for which we process it:

• Contact information (title, surname, first name, address, telephone number, e-mail)
• Risk assessment data (e.g. credit rating information, commercial register data)
• Financial information (e.g. data on bank details for reimbursements)
• Website data (e.g. IP address, device information (UDI), browser information, website usage (analysis and use of plugins, etc.)
• Application data (curriculum vitae, references)
• Payment information (e.g. stored means of payment, bank details, billing address);
• Information on the use of our online platforms
• Information on linked websites, social media profiles, etc.
• Information on affinities and interests, language preferences, etc.
• Information about your relationship with us (customer, visitor, supplier, etc.);
• Information about related third parties (e.g. contact persons, recipients of services or representatives);
• Settings regarding receipt of advertising, subscribed newsletters, etc.
• Information about your status with us (inactivity or blocking of a customer account, etc.)
• Information on participation in competitions and prize draws
• Information on participation in events
• Information on titles and function in the company for contact persons and representatives of our business partners
• Date and time of registrations.

Insofar as this is permitted, we also obtain certain data from publicly accessible sources (e.g. debt collection registers, land registers, commercial registers, press, Internet) or receive such data from our customers and their employees, from authorities, (arbitration) courts and other third parties. In addition to the data that you provide to us directly, the categories of personal data that we receive about you from third parties include, in particular, information from public registers, information in connection with your professional functions (e.g. in tendering procedures), creditworthiness information, information from the media and the Internet about your person (insofar as this is appropriate in the specific case, e.g. in the context of a job application, etc.), your addresses and, if applicable, your e-mail address. Interests and other socio-demographic data (for marketing), data in connection with the use of the website (e.g. IP address, MAC address of the smartphone or computer, information about your device and settings, cookies, date and time of the visit, pages and content accessed, functions used, referring website, location data).

4.1. Provision of services

We primarily process the personal data that we collect in the context of our
Business relationships with our customers and other contractual relationships with
business partners from these and other persons involved.
The personal data of our customers includes the following information in particular:

• Contact information (e.g. surname, first name, address, telephone number, e-mail, other contact information)
• Risk assessment data (e.g. credit rating information, commercial register data, data from the Internet)
• Financial information (e.g. data on bank details)

We process this personal data for the purposes described based on the
the following legal bases:

• Conclusion or performance of a contract with the data subject or
  for the benefit of the person concerned (e.g. counseling)
• Safeguarding legitimate interests (e.g. for administrative purposes, to improve our quality, to enforce our rights, to defend ourselves against claims or to check for possible conflicts of interest)
• Consent (e.g. to send you marketing information).

4.2. Indirect data processing from service provision

When we provide services for our customers, we may also process personal data that we have not collected directly from the data subjects or personal data of third parties. These third parties are usually the building owner, tenants, home sellers or home buyers. We require this personal data in order to fulfill contracts with our customers. We receive this personal data from our customers or from third parties commissioned by our customers. Third parties whose information we process for this purpose are informed by our customers that we are processing their data. Our
Customers can refer to this privacy policy.

The personal data of persons who have a relationship with our customers includes the following information in particular:

• Contact information (e.g. surname, first name, address, telephone number, e-mail, other contact information, marketing data)

We process this personal data for the purposes described based on the
the following legal bases:

• Conclusion or performance of a contract with the data subject or
  for the benefit of the data subject (e.g. when we fulfill our contractual obligations)
• Safeguarding legitimate interests, in particular our interest in providing an optimal service to our customers.

4.3. Use of our website

No personal data needs to be disclosed in order to use our website. However, the server collects a range of user information with each call, which is temporarily stored in the server’s log files.
When using this general information, there is no assignment to a specific person.
specific person. The collection of this information or data is technically necessary to display our website and to ensure its stability and security. This information is also collected in order to improve the website and analyze its use.

This includes the following information in particular:

• Contact information (e.g. surname, first name, address, telephone number, e-mail)
• Further information that you send us via the website
• Technical information automatically transmitted to us or our service providers, information on user behavior or website settings (e.g. IP address, UDI, device type, browser, number of clicks on the page, opening the newsletter, clicking on links, etc.).

We process this personal data for the purposes described based on the
the following legal bases:

• Safeguarding legitimate interests (e.g. for administrative purposes, to improve our quality, analyze data or publicize our services)
• Consent (e.g. to the use of cookies or the newsletter).

4.4. Newsletter usage

If you subscribe to our newsletter, we will use your e-mail address and other contact details to send you the newsletter. You can subscribe to our newsletter with your consent. Your full name and e-mail address, which we store after your registration, are mandatory for sending the newsletter. The legal basis for the processing of your data in connection with our newsletter is your consent to the sending of the newsletter. You can revoke your consent at any time and unsubscribe from the newsletter.

4.5. Participation in events

If you participate in an event organized by us, we collect
personal data in order to organize and run the event and, if necessary, to send you additional information at a later date. We also use your information to inform you about other events. You may be photographed or filmed by us at these events and we may publish this footage internally or externally.

This includes the following information in particular:

• Contact information (e.g. surname, first name, address, telephone number, e-mail)
• Personal information (e.g. profession, function, title, employer company,
  eating habits)
• Pictures or videos
• Payment information (e.g. bank details).
  We process this personal data for the purposes described on the basis of the following legal bases:
• Fulfillment of a contractual obligation with the data subject or in favor of the person concerned, incl. Contract initiation and possible enforcement (enabling participation in the event)
• Safeguarding legitimate interests (e.g. holding events, disseminating information about our event, providing services, efficient organization)
• Consent (e.g. to send you marketing information or to create image material).

4.6. Direct communication and visits

When you contact us (e.g. by telephone, e-mail or chat) or we contact you, we process the personal data required for this. We also process this personal data when you visit us. In this case, you may have to leave your contact details before your visit or at reception. We store these for a certain period of time in order to protect our infrastructure and our information.

We use the “WhatsApp”, “FaceTime”, “Skype” or “Microsoft Teams” service to hold telephone conferences, online meetings, video conferences and/or webinars (“online meetings”).

We process the following information in particular:

• Contact information (e.g. surname, first name, address, telephone number, e-mail)
• Edge data for communication (e.g. IP address, duration of communication, communication channel)
• Recordings of conversations, e.g. during video conferences
• Other information that the user uploads, provides or creates while using the video conferencing service and metadata used for the maintenance of the service provided Additional information on the processing of personal data by “WhatsApp”, “FaceTime”, “Skype” or “Microsoft Teams” can be found in their privacy policies.
• Personal information (e.g. profession, function, title, employer company)
• Time and reason for the visit.

We process this personal data for the purposes described based on the
the following legal bases:

• Fulfillment of a contractual obligation with the data subject or in favor of the person concerned, incl. Contract initiation and possible enforcement (provision of a service)
• Protection of legitimate interests (e.g. security, traceability and
  processing and administration of customer relationships).

4.7. Applications

You can submit your application for a position with us by post or via the e-mail address provided on our website. The application documents and all personal data disclosed to us will be treated as strictly confidential, will not be disclosed to third parties and will only be used for the purpose of processing your application for
processed for employment with us. Without your consent to the contrary, your
application dossier will either be returned to you or deleted/destroyed after the application procedure has been completed, unless it is subject to a legal obligation.
is subject to a retention obligation. The legal basis for the processing of your data is your consent, the fulfillment of the contract with you and our legitimate interests.

We process the following information in particular:

• Contact information (e.g. surname, first name, address, telephone number, e-mail)
• Personal information (e.g. profession, function, title, employer company)
• Application documents (e.g. letter of motivation, certificates, diplomas, curriculum vitae)
• Assessment information (e.g. assessment of personnel consultants, reference information, assessments)

We process this personal data for the purposes described based on the
the following legal bases:

• Safeguarding legitimate interests (e.g. hiring new employees)
• Consent.

4.8. Suppliers, service providers, other contractual partners

If we conclude a contract with you so that you provide a service for us or deliver goods to us, we process personal data about you or your employees. We need these in order to communicate with you and make use of your services or order your goods.

We process the following information in particular:

• Contact information (e.g. surname, first name, address, telephone number, e-mail).
• Personal information (e.g. profession, function, title, employer company).
• Financial information (e.g. data on bank details).

We process this personal data for the purposes described based on the
the following legal bases:

• Conclusion or performance of a contract with the data subject or
  in favor of the person concerned, incl. Contract initiation and any
  Enforcement
• Protection of legitimate interests (e.g. avoidance of conflicts of interest, protection of the company, enforcement of legal claims).

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.

Information is stored in the cookie that results in each case in connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity. On the one hand, the use of cookies serves to make the use of our website more pleasant for you. We use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again to use our services, it will automatically recognize that you have already visited us and which entries and settings you have made so that you do not have to enter them again. On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These cookies enable us to automatically recognize that you have already visited our site when you return. These cookies are automatically deleted after a defined period of time.

The data processed by cookies is required for the purposes mentioned. Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.

We use the following web analysis tools and re-targeting technologies to obtain information about the use of our website, to improve our Internet offering and to be able to address you with advertising on third-party websites or on social media: Google Analytics and Mailchimp (newsletter).

These tools are provided by third-party providers. As a rule, the information collected for this purpose about the use of a website is transmitted to the server of the third-party provider through the use of cookies or similar technologies. Depending on the third-party provider, these servers may be located abroad.

The data is normally transmitted by shortening the IP addresses, which prevents the identification of individual end devices. A transfer of this information by third-party providers only takes place due to legal regulations or in the context of order data processing.

6.1. Google Analytics

On our websites, we use Google Analytics, the web analysis service of Google LLC, Mountain View, California, USA; Google Limited Ireland (“Google”) is responsible for Europe.

To deactivate Google Analytics, Google provides the following link
https://tools.google.com/dlpage/gaoptout?hl=de a browser plug-in is available. Google Analytics uses cookies. These are small text files that make it possible to store specific user-related information on the user’s device.

These allow Google to analyze the use of our website. The information collected by the cookie about the use of our pages (including your IP address) is usually transferred to a Google server in the USA and stored there. We would like to point out that on this website Google Analytics has been extended by the code “gat._anonymizeIp();” in order to ensure an anonymized collection of IP addresses (so-called IP masking). If anonymization is active, Google shortens IP addresses within member states of the European Union or in other contracting states of the Agreement on the European Economic Area, which is why no conclusions can be drawn about your identity. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google may associate your IP address with other data held by Google. For data transfers to the USA, Google has undertaken to sign and comply with the EU standard contractual clauses.

6.2. Google Maps

On our website we use Google Maps (API) from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; responsible for Europe is Google Limited Ireland, “Google”). Google Maps is a web service for displaying interactive (land) maps in order to visualize geographical information. Using this service will show you our location and make it easier for you to find us. Information about your use of our website (such as your IP address) is transmitted to Google servers in the USA and stored there as soon as you access those sub-pages in which the Google Maps map is integrated. This takes place regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and analyzes them.

For data transfers to the USA, Google has undertaken to comply with the EU
to sign and comply with standard contractual clauses.

6.3. Social media plugins

Our website uses so-called social media plugins (“plugins”) from
third-party providers. The plugins can be recognized by the logo of the respective social network. We offer you the opportunity to interact with social networks and other users via the plugins. We use the following plugins on our website: Instagram, Facebook, Twitter, LinkedIn, YouTube. When you visit our website, your browser establishes a direct connection to the servers of the third-party provider.

The content of the plugin (e.g. YouTube videos) is transmitted directly to your browser by the respective third-party provider and integrated into the page.

The transfer of data for the display of content (e.g. publications on Twitter) takes place regardless of whether you have an account with a third-party provider and are logged in there.

If you are logged in with the third-party provider, your data collected by us will also be directly assigned to your existing account with the third-party provider. If you activate the plugins, the information will also be published on the social network and displayed to your contacts there. The purpose and scope of the data collection and the further processing and use of the data by the third-party providers as well as your rights in this regard and setting options to protect your privacy can be found in the data protection information of the third-party providers. The third-party provider stores the data collected about you as usage profiles and uses these for advertising purposes,

Market research and/or needs-based design of its website. Such a
Analysis is also carried out in particular for users who are not logged in to display needs-based advertising and to inform other users of the social network about your activities on our website. If you want to prevent the third-party providers from assigning the data collected via our website to your personal profile in the respective social network, you must log out of the respective social network before visiting our website. You can also completely prevent the plugins from loading with specialized add-ons for your browser, such as “Ghostery” (https://www.ghostery.com/) or “NoScript” (http://noscript.net/).
prevent.

6.4. Newsletter Tracking

We use Mailchimp software to send our newsletter. This software can be used to send and analyze newsletters. To carry out this analysis, we collect device and access data. To collect this data, the newsletter contains anonymized tracking links. With the help of these technologies, we receive information on whether the newsletter has been received.
was opened and what content was clicked on. We use this information to improve our newsletter and our offers.

We only pass on your data to third parties if this is necessary for the provision of our services, if these third parties provide a service for us, if we are legally obliged to do so or if we have an overriding interest in passing on the personal data. We will also pass on personal data to third parties if you have given your consent or requested us to do so. Not all personal data is transmitted in encrypted form by default. Unless explicitly agreed otherwise with the customer, sketches, plans, images and other project data are transmitted unencrypted.

The following categories of recipients may receive personal data from us:

• Branches
• Service providers (e.g. IT service providers, hosting providers, suppliers, consultants).
• third parties within the scope of our legal or contractual obligations.

We conclude contracts with service providers who process personal data on our behalf, obliging them to guarantee data protection. The majority of our service providers are located in Switzerland or in the EU/EEA. Certain personal data may also be transferred to the USA (e.g. Google Analytics data) or, in exceptional cases, to other countries worldwide. If it is necessary to transfer data to other countries that do not have an adequate level of data protection, this will be done on the basis of the EU standard contractual clauses (e.g. in the case of Google) or other suitable instruments.)

We process and store your personal data for as long as is necessary for the fulfillment of our contractual and legal obligations or otherwise for the purposes pursued with the processing, i.e. for the duration of the entire business relationship (from the initiation, processing to the termination of a contract) and beyond that in accordance with the statutory retention and documentation obligations. It is possible that personal data may be retained for the period in which claims can be asserted against our company (i.e. in particular during the statutory limitation period) and insofar as we are otherwise legally obliged to do so or legitimate business interests require this (e.g.
for evidence and documentation purposes). As soon as your personal data for the above
purposes are no longer required, they will be deleted or anonymized as far as possible. In principle, shorter retention periods of twelve months or less apply to operational data (e.g. system logs, logs).

We take appropriate technical and organizational security precautions to protect your personal data from unauthorized access and misuse, such as issuing instructions, training, IT and network security solutions, encryption of data carriers and transmissions, pseudonymization and controls.

You have the following rights in connection with our processing of personal data:

• Right to information about your personal data stored by us, the purpose of processing, the origin and recipients or categories of recipients to whom personal data is disclosed.
• Right to rectification if your data is incorrect or incomplete.
• Right to restrict the processing of your personal data
• Right to request the deletion of processed personal data
• Right to data portability
• right to object to data processing or to withdraw consent to the processing of personal data at any time without giving reasons.
• Right to lodge a complaint with a competent supervisory authority, if provided for by law.

To assert these rights, please contact the contact details listed under point. 1 address given.

Please note, however, that we reserve the right to assert the restrictions provided for by law, for example if we are obliged to store or process certain data, have an overriding interest in doing so (insofar as we are entitled to invoke this) or require it for the assertion of claims. If there are any costs for you, we will inform you in advance.